The estimated delivery times after shipment are 8–15 business days. However, with the holiday season approaching, deliveries may take longer than usual. We appreciate your patience and understanding in advance.

We don’t offer refunds or cancellations once an order has been placed, since each item is prepared individually. If you have a concern about your order, please reach out to us — we’ll do our best to adjust your design or help find the right solution.

Yes, we do ship internationally! All orders are insured and tracked, with delivery times typically ranging from 8–15 business days, depending on your location.

Yes! All of our products are handmade with care and crafted from high quality materials to ensure they are both durable and long lasting. Each item is carefully checked before shipping so you can trust it will hold your memories safely for years to come.